Mediation Support and Outreach Intern

About Conflict Resolution Center – St. Louis 
The Conflict Resolution Center – St. Louis (CRCSTL) works to provide professional dispute resolution services that are accessible to all. We aim to be a leader in promoting peaceful, lasting and effective solutions to conflict in St. Louis and the surrounding area, primarily through the facilitation and education of our mediation services. 

CRCSTL mediates conflicts between city employees and/or their supervisors, neighbors, civilians and the police, as well as other conflicts in St. Louis. We are committed to resolving disputes in the region, including cases with and without pending legal matters.

Position Summary
The Mediation Support and Outreach internship at CRCSTL offers a meaningful opportunity to gain hands-on experience in conflict resolution, mediation support, and community outreach. Interns will assist with day-to-day mediation activities and support outreach efforts to promote CRCSTL services.

Key Responsibilities
Mediation Support:

  • Provide support during Friday morning court mediations at the landlord/tenant eviction docket, including logistics and coordination.

  • Collect pre-mediation forms and assist with case review and document collection.

  • Assist staff with intake calls as needed.

  • Help maintain records and collect data related to mediation outcomes.

Outreach:

  • Present CRCSTL’s services to new employees of St. Louis City as part of orientation sessions (this happens on Tuesday afternoons) 

  • Support and assist in planning outreach events to promote CRCSTL’s services to the community (this requires some weekend availability) 

  • Contribute to the creation of outreach materials, such as brochures, presentations, and social media posts.

  • Calendar events, track contacts, and assist with outreach database.

Other Duties May Include:

  • Research emerging topics in mediation and conflict resolution to support program development.

  • Participate in strategic planning initiatives, such as identifying new outreach opportunities or assisting with content creation. 

  • Perform other duties as assigned to support departmental goals and operational needs.

Qualifications
The ideal candidate will have:

  • Strong interest in conflict resolution, mediation, or related fields.

  • Experience working with diverse populations.

  • Strong written and verbal communication skills.

  • Comfort working virtually, in-person and with the public;

  • Creative and innovative approaches to reaching community members;

  • Reliable access to transportation (note: position requires attending community events and weekly court sessions in person), and

  • Ability to lift 30lbs.

Compensation
This is a stipend-based internship.

CRCSTL is an Equal Opportunity/Affirmative Action employer. All services are provided on a non-discriminatory basis.