Wrap Around Services Session ☎️😊

On October 30, 2024, CRCSTL staff and volunteers gathered for a session of our Wrap Around Services, created by CRCSTL Programs Manager, Denise Poplar. Every 6 weeks, a group of volunteers and staff gather to reach back out to clients who used our services in the last 6 weeks. Client feedback allows us to offer additional resources if needed and helps inform our team on ways to continue to improve our services.

Client comments are overwhelmingly positive with clients reporting a sense of relief at having been listened to and able to release negative feelings of frustration. They often report feeling appreciative for the help moving forward. 💜